These Terms of Service ("Terms") govern your use of services, products, events, and online bookings provided by Innovents ME FZCO, a Free Zone Company registered in Dubai ("Innovents", "we", "us"). Innovents operates the Global Investors Forum ("GIF"), and this document applies to all GIF events and related services.
1. Acceptance of Terms
By registering, purchasing tickets, or otherwise using Innovents services, you ("Participant", "you") agree to these Terms. If you do not agree, do not register or use our services.
2. Company Information
- Legal Name: Innovents ME FZCO
- Website: https://innovents.me
- Registered Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Apricot Tower, Dubai Silicon Oasis, Dubai, UAE
- Company Registration Number: [Insert Registration No.]
- Industry: Events & Conferences
- Customer Support: support@innovents.me
3. Event Registration & Tickets
3.1 Registration
- All registrations are processed via Stripe or manual invoice.
- You must provide accurate personal and billing information.
3.2 Ticket Types and Access
- Ticket grants access only for the event dates, times, and venues specified.
- No-transfer of tickets without prior written consent from Innovents.
4. Payment Terms
- Payment for tickets and services is due upon registration or as per invoice terms (e.g., Net 30).
- Stripe fees apply: 2.9% + $0.30 per transaction for card payments, plus any additional processing fee for invoices.
- Bank transfer payments must be accompanied by manual invoices; payment credited only upon receipt of funds.
- All fees are quoted in the currency specified during registration.
5. Refund & Cancellation Policy
5.1 Participant Cancellations
- No Refunds: All ticket sales are final and non-refundable unless otherwise agreed in writing.
- Substitutions: You may transfer your registration to another individual by notifying Innovents at least 7 days before the event.
5.2 Event Cancellation or Postponement
- If Innovents cancels or postpones an event, you may:
- Transfer registration to the rescheduled date;
- Receive a credit note valid for 12 months; or
- Request a refund (minus any non-recoverable third-party fees).
6. No‑Show Policy
Failure to attend the event on the specified dates does not entitle you to a refund or credit.
7. Intellectual Property
- All event materials, presentations, logos, and trademarks remain the exclusive property of Innovents or the designated speaker/partner.
- You may not record, reproduce, or redistribute materials without prior written consent.
8. Privacy & Data Protection
- Innovents collects personal data (name, email, company, job title) to process registrations and communicate event details.
- We comply with UAE data protection regulations; refer to our Privacy Policy for details.
9. Limitation of Liability
To the maximum extent permitted by law, Innovents and its affiliates are not liable for:
- Any indirect, consequential, or punitive damages;
- Loss of profits, data, or opportunity;
- Claims arising from force majeure events (e.g., natural disasters, governmental actions).
10. Force Majeure
Innovents is not liable for delays or failures due to causes beyond its reasonable control, including acts of God, war, terrorism, or technical failures.
11. Amendments
Innovents may update these Terms at any time. We will notify registered participants of significant changes via email.
12. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the United Arab Emirates, Dubai jurisdiction.
- Any dispute shall be referred to arbitration in Dubai under the rules of the Dubai International Arbitration Centre (DIAC).
13. Contact Information
For questions about these Terms, please contact:
Innovents ME FZCO
Building A1, Dubai Digital Park,
Dubai Silicon Oasis, Dubai, UAE
support@innovents.me
By completing registration or purchase, you acknowledge that you have read, understood, and agree to these Terms of Service.